Privacy Policy
We (also referred to as “we,” “us,” or “our”) are committed to protecting your personal data and your privacy.
This Privacy Policy is intended to explain how we collect and store the information you provide through the Argent Cresvia website (the “website”).
These principles will be upheld:
- To ensure transparency about how we collect and process your personal information:
We want you to be empowered to make informed decisions about how your personal data is used and processed. That’s why we created this website. To support this goal, we use a range of methods and procedures to deliver clear, relevant, and timely information about the collection, use, and handling of personal data.
If we determine that you require specific information, we will provide it at the appropriate date and time.
We are pleased to answer any questions you may have and to provide any clarifications you need regarding any limitations imposed by law. You can reach us by email at the address below: info@
- Personal data will be used solely for the purposes outlined in this policy.
We may process Personal Data for various purposes, including to provide the website and connect you with third-party trading platforms (the 'Services'); to enhance the site; protect our rights and interests; facilitate the maintenance and provision of the Services; comply with legal and regulatory obligations; and conduct administrative and business activities that support the delivery and use of the Services.
We also process your personal data to gain a clearer understanding of your preferences and needs.
- To make use of essential tools to protect your rights regarding personal data:
To help you exercise your rights, we have dedicated resources in place. Contact us anytime to request access to your personal data. We can update or delete it, and stop processing it for specific purposes or entirely. We can also transfer your information to you or to a third party. We will strive to accommodate your requests.
- Protect your personal data:
While we cannot guarantee the absolute security of your personal data, we are committed to continually applying a wide range of measures and technologies to ensure your personal data remains protected.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy explains the types of personal data the company collects about natural persons, how that data is processed and shared with third parties, and the safeguards used to protect it.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through a combination of additional information we hold or can access.
The Policy defines “processing” as any operation that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.
Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly seek or collect information from individuals younger than 18 years old, nor do we knowingly permit such individuals to use our services. If we become aware that we hold information about a child, we will delete it from our systems as quickly as possible.
2. What personal data do we hold about you?
When you use our services and channels or visit our website, we collect personal data. In some cases, we will ask you to provide it directly. In others, we obtain personal data by analysing how you use our services and channels, including usage patterns, and by receiving information from our third-party partners.
3. No obligation to disclose personal information to the company and any related consequences.
You are not obligated to provide us with any personal data. However, in certain circumstances, if you choose not to share that information, we may be unable to deliver some of our services. This could also prevent users from fully accessing the website.
4. What types of personal data can we collect? When you visit our website, we will collect the following personal information:
This includes details about your online activity logs, traffic data (including IP address, access date and time), your language settings, software crash logs, the type of browser used, and information about the device you use. The information we collect is not personal data and cannot be used to identify you.
Personal data we collect from you: Any personal data you voluntarily provide to us, at your discretion, when you connect to a third-party online trading platform through our services.
Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, telephone number, and email address.
5. The legal basis and the purposes for processing personal data
The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.
Without a lawful basis, the company cannot process your personal data. The legal grounds on which the company may process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process personal data to pursue legitimate interests. For example, to improve our services or to establish or defend legal claims.
- Processing must meet a legal obligation.
Contact us by email for more details about the processing required to protect the legitimate interests.
Below are the purposes and legal bases for which we may use the information you provide to us, including personal data.
To share your personal information with third parties at your request to enable access to digital trading
At your request, we may ask you for personal data to share with third‑party companies.
You have consented to the processing of your personal data for one or more purposes.
To respond to your requests, questions, or concerns, we require personal data to address any inquiries you may have about our services.
Processing is necessary to pursue the company’s legitimate interests or those of a third party.
Personal data is processed to fulfill any legal, administrative, or judicial obligations and to meet applicable legal requirements.
Processing is necessary to comply with legal obligations.
To enhance Our Services, we may use Personal Data. This includes, among other things, any crash or malfunction reports that we collect in connection with the Services.
Processing is necessary to pursue the company's legitimate interests or those of a third party.
Preventing Fraud and Misuse of Our Services
To carry out and manage activities aligned with our service requirements, including back-office functions, business development activities, strategic decision-making, oversight mechanisms, and related processes, among others.
Processing is required to pursue the legitimate interests of the company or those of a third party.
To support decision-making across various issues, we use a range of analytical methods, including both standard and advanced statistical techniques.
Processing is necessary for the legitimate interests of the company or a third party.
To protect our assets, rights, and interests, as well as those of third parties, we may take appropriate measures to establish and defend legal claims. Personal data may be processed to safeguard our rights, interests, and assets, or those of third parties, in compliance with all applicable laws, regulations, and agreements, and subject to any relevant terms, conditions, or policies.
Processing is necessary for the legitimate interests pursued by the company or a third party.
6. Transfers of Personal Data to Third Parties
The company may also share personal data with third-party service providers that support us, including hosting and storage, IP address processing, and user experience analytics.
You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will share the personal data you have provided with third-party trading platforms. The use of your personal data is subject to their privacy policies. Your personal data may be shared with multiple trading platforms.
The Company may share personal data with affiliated entities or business partners. This may provide The Company with the resources needed to enhance and improve the products and services it offers to its customers.
In the event it is necessary to safeguard the rights of third parties or its assets, the Company may disclose personal data to regulatory, local, or other competent authorities.
We may also share your personal data with potential investors, buyers, or lenders, or with other companies in our group, in the event such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group entity), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.
7. Cookies and Third-Party Services
We may use third-party service providers, such as advertising partners on our website or analytics firms. These companies may also use cookies or other technologies.
Cookies are small text files stored on your device whenever you visit or use this website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor products and services to your interests. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. They are temporarily stored on your device and remain active only until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a set period after your browser is closed. They help the website recognize you as a returning user and make it easier for you to return to the site.
Types of cookies:
We may use them according to their purpose:
Cookies are strictly necessary
These cookies are essential to access the features you’ve requested and to navigate our website. We use them to deliver the information, products, and services you’ve asked us for.
They are essential for your device to download and stream data. This enables you to navigate the site, use its features, and return to pages you’ve previously visited.
Cookies store personal data, including your username and last login date, to confirm that you are logged in to the site.
They are deleted when you close your web browser (session cookies).
Functionality cookies
Cookies enable us to recognize you each time you visit our site and to remember and securely store your preferences.
They persist until their expiry date and remain stored even after the browser is closed.
Cookies for performance
Cookies are used to collect statistical data on the site's performance and to help improve it. They also enable us to perform analysis on our website.
Cookies store anonymous data that is not associated with any identified or identifiable natural person.
They may be deleted when you close your browser. Other cookies may remain valid indefinitely.
Cookies are blocked or have been removed
To block or delete cookies, adjust your browser settings. The links below provide step-by-step guidance for several major browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website's features and functions may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfill the processing purposes described in this policy, or for longer periods as permitted by applicable laws, regulations, internal policies, and relevant orders.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for an additional 12 months.
We regularly review the Personal Data we retain to confirm it is no longer required.
9. Transfers of personal data to a third country or to an international organization
Your personal information may be transferred to other countries (for example, to a third country, meaning a country other than the one in which you reside) or to international organizations or jurisdictions. Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
- The transfer is made pursuant to a legally binding and enforceable instrument between public entities or authorities, in accordance with Article 46(2)(a).
- The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information on the security measures it uses to protect your personal data when it is transferred to third countries or international organisations. Please send an email to info@wealthwaydigital.uk
10. Personal Data Security
We have implemented appropriate organizational and technical measures to safeguard personal data. These measures help prevent accidental or unlawful destruction, loss, or alteration of personal data
We cannot guarantee or warrant that the security of your personal data will be error-free. Nor can we be held responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.
If we are subject to legal requirements or other obligations beyond our control, we may be obliged to disclose your personal data to third parties, such as public authorities. In these situations, we cannot control how those third parties secure your personal data.
Transmitting personal data over the Internet is not entirely secure. The Company cannot ensure the security of the personal data you send to us through the Internet.
11. Hyperlinks to websites owned by third parties
Links to third-party websites and applications are available on the site. These websites and apps are not under the company's supervision or control. We are not responsible for the collection or processing of personal data by these sites or apps. This Policy does not apply to activities conducted through such sites or apps.
When visiting any third-party websites or apps, we recommend that you read their privacy policies before deciding to access or use them. We also suggest that you provide any personal data directly to them.
12. Changes to This Policy
This policy may be updated at any time. If we update this policy, we will notify you by posting the revised version on our website. In addition, when we make significant changes, we will make reasonable efforts to inform you through the methods we deem appropriate and will also publish an announcement on our website. Unless expressly stated otherwise, any amendments will take effect upon the publication of the updated policy.
13. Your rights regarding your personal data
You have the right to ask us to verify the accuracy of the personal data we collect about you, correct any errors, and delete any personal data we do not need. You may also restrict the scope and types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide concerning your personal data. You can request to exercise them by sending an email to the address below.
Access rights
The Company can verify the accuracy of the personal data being processed about you. If so, you have the right to access your personal data.
The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access personal data must not infringe upon the rights and freedoms of others. If an access request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit the scope of its response.
Right to rectification
The Company may rectify inaccurate personal data. You have the right to request that any incomplete personal data concerning you be rectified, taking into account the purposes of processing.
Right to Erasure
The following reasons apply: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object, on grounds relating to your particular situation, to the processing of your personal data based on legitimate interests pursued by us or by a third party; (e) Personal data have been unlawfully processed; or (f) Personal data must be erased to comply with the company's legal obligations.
This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or Member State law, or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your personal data, you may ask the company to restrict the processing of your personal data.
If you request that processing of your personal data be restricted, the personal data may only be retained, as permitted by law, with your consent; for the establishment, exercise, or defense of legal claims; to protect the rights and freedoms of another natural person; or for reasons of significant public interest within the European Union or a Member State.
Right to Data Portability
If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.
You are entitled to request that your personal data be transferred directly by the company to another controller, if technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data transfer must not adversely affect the rights or freedoms of others.
Right to challenge
You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by the company or a third party. This also applies to profiling carried out solely on the basis of those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or if the processing is necessary for the establishment, exercise, or defense of legal claims, we may continue processing.
Regarding direct marketing, you have the right to object at any time to the processing of your personal data.
Right to decline consent
You may withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may lodge an appeal with a supervisory authority established by a Member State to protect individuals' fundamental rights regarding the processing of personal data in the European Union.
The laws of the European Union and its Member States may restrict your rights concerning your personal data, as set out in Section 13.
We will provide the requested information, in accordance with your rights under Section 13 of this agreement, within one month of receiving your request. This time frame may be extended by up to two months if necessary, depending on the nature of your request and the volume of requests we receive. We will inform you of any extension, and the reasons for it, within one month of receiving your request.
So long as it does not conflict with the provisions of section 13 of the law, the information you request under your rights in section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or implementing the requested action. We may also refuse to act.
If we have any doubts about the identity of the person who submitted your request, the company may request additional information.